Last Updated: May 12, 2025
Our Commitment to Responsible Gaming
At Nestavita Casino Hotel, we are committed to promoting responsible gaming practices. Our casino hotel provides an environment where guests can enjoy gaming as entertainment while being aware of potential risks. We believe in empowering our guests with information and resources to make informed choices about their gaming activities.
Understanding Responsible Gaming
Responsible gaming means viewing gambling as entertainment, not as a way to make money or escape problems. It involves setting time and money limits, maintaining balance with other activities, and recognizing when gaming is no longer enjoyable or causing problems.
Signs of Problem Gaming
It's important to recognize potential signs of problem gaming:
- Spending more time or money on gaming than intended
- Borrowing money to gamble
- Gaming causing emotional distress or affecting relationships
- Attempting to recover losses by continuing to game
- Gaming to escape problems or negative feelings
- Neglecting work, education, or personal responsibilities
- Lying about gaming activities
Our Responsible Gaming Initiatives
Nestavita Casino Hotel has implemented several measures to promote responsible gaming:
- Staff Training: All our casino hotel staff undergo regular training to identify and assist guests who may be exhibiting signs of problem gaming.
- Information and Resources: We provide educational materials throughout our casino about responsible gaming.
- Self-Exclusion Program: Guests can voluntarily exclude themselves from our gaming facilities.
- Gaming Limits: We offer options for guests to set voluntary limits on their gaming activities.
- Support Referrals: Our staff can provide information about professional counseling and support services.
- Minors Protection: Strict enforcement of age verification to prevent underage gambling.
Tips for Responsible Gaming
We encourage our guests to follow these guidelines:
- Set time and money limits before you start
- Play for entertainment, not to make money
- Don't chase losses
- Balance gaming with other activities
- Avoid gaming when under emotional stress
- Take regular breaks
- Don't game under the influence of alcohol or drugs
Self-Exclusion Program
Our self-exclusion program allows guests to voluntarily ban themselves from our casino hotel gaming facilities for a specified period or permanently. During this period, we will take reasonable steps to remove you from our marketing databases and prevent you from accessing our gaming areas.
To enroll in the self-exclusion program, please speak with our Responsible Gaming Ambassador at the casino cage or contact us at [email protected].
Resources for Help
If you or someone you know may have a gambling problem, the following resources are available:
- National Problem Gambling Helpline: 1-800-522-4700
- Gamblers Anonymous: www.gamblersanonymous.org
- National Council on Problem Gambling: www.ncpgambling.org
Contacting Our Responsible Gaming Team
Our Responsible Gaming team is available 24/7 to assist with any questions or concerns about our responsible gaming initiatives. You can contact them at:
- Email: [email protected]
- Phone: +377 123 456 799
- In Person: Ask for the Responsible Gaming Ambassador at the casino cage
At Nestavita Casino Hotel, we are committed to providing an enjoyable and responsible gaming experience for all our guests.